Frequently Asked Questions

What does propane smell like?

In its natural state, propane is odourless. For safety precautions, an ordourant called Ethyl Mercaptan is added so any presence of propane may easily be detected, smelling like rotten eggs or boiling cabgage.

Is there a simple way to detect propane leaks?

Most of us are able to use our eyes and nose to help in the detection of a propane leak. For peace-of-mind there are gas detectors available at retail stores. Leaks are uncommon, but a simple way to check piping, fittings or a tank for a leak is to mix dish soap with water and spray it on the area of concern. If bubbles form, you may have a leak and should take immediate action: Turn off propane supply to that appliance or at the tank and call Eagle Propane Sales immediately. Important note: This is not intended as a comprehensive commentary on leak detection and response but as general information to provide an overview for information purposes only. Contact Eagle Propane Sales for further information or assistance.

Where do propane vapours collect?

Propane is heavier than air. In the unlikely event of a propane leak, vapours may collect in low-lying areas, including ditches, drains, basements, and wells. If you suspect a propane leak call 9-1-1 and contact Eagle Propane Sales immediately.

What are the effects of breathing propane on humans or animals?

Propane is non-toxic. It is non-poisonous. But if you were in a room filled with propane, it may displace sufficient amounts of air, and you may become light-headed or unconscious. Extended oxygen shortage may cause asphyxiation.

How is propane stored?

Propane is a liquified gas, which means that normally at ambient temperature and pressure propane is a gas. When we store or transport propane we compress it into a liquid state and is stored in cylinders or tanks. Eagle Propane Sales rents and sells a varity of sizes of tanks and cylinders.

What size of propane tank do i need?

The size of tank you need depends on your propane requirments and geologocal location. If you are using propane for a range or cook top you may only require a 40 gallon. If you are using propane for a fireplace you would require a 80 gallon. On the other hand if you have muliple appliances and/or are using propane to run a generator, you will need a larger tank 500 gallon to 1000 gallon. In sizing the correct tank it is best to have a qualified technican look at your propane system and measure the BTU load of all the appliances, Eagle Propane Sales is more than happy to send a qualified service technican give you an estiate for you propane tank size and location. 

What is a regulator and pigtail? How often should they be replaced

A regulator is a major part of your propane system, it controls the flow of propane vapour and lowers the pressure from the tank to the appliance. Different propane systems run on different set pressures and for different stages of the propane system. The manufacureres specifications of each regulator change the life expectancy, and the weather can play a role in the life span of a regulator causing corresion and the break down of parts. The regulator should be installed to correct codes and standards and should be install by a qualified technican. It is recommended that the regulator be changed every 10 years.

A pigtail is the hose or pipe that connects the tank to the regulator. On different propane systems the pigtail can be copper or rubber, both are susceptible to weather and should be replaced every 10 years.

Is propane a solvent?

Propane may dissolve natural rubber products and may affect some petroleum products. That is why all hoses, fittings and material must be designed, manufactured and be approved for specific use with propane, in accordance with all safety requirements and laws. 

Why do cylinders require re-certification and inspection?

Each time your propane cylinder and tank is refilled , a visual inspection is conducted. The cylinder date, evidence of damage or lack of maintenance may obligate the propane delivery driver to decline the refill and advise why. Every 10 years, the service relief valve on your propane cylinder must be replace and the cylinder be re-inspected, in accordance to safety regulations. The service relief valve is a safety valve in the uncommon event that the cylinder pressure is too great it will release pressure.

What determines propane prices?

Propane prices, like all energies are influenced by several primary factors, including supply and demand. In recent years, consumers have also seen the influence of "geopolitical" factors on energy prices. These complex factors may be described simply as any real or perceived threat to peace, reliable access to the oil and gas, steady refining, production, and distribution.

Does Canada have enough propane supply to meet demand?

Yes. Canada is a net exporter of propane. In other words, Canada exports more propane than it imports. While supply ic local, demand is global and the worldwide demand for propane is growing each year.